Prompt Portable Toilets ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit promptportabletoilets.com (the "Site") or request our portable restroom rental services, how we use that information, and the choices you have.
By using the Site, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide to Us
When you request a quote, contact us through the chat or contact form on the Site, or rent from us, you may provide:
- Your name and company name
- Email address and phone number
- Delivery or job site location
- Event or project details, such as dates, number of units needed, and placement instructions
- Any other information you choose to include in your message
Information Collected Automatically
When you visit the Site, our web host and service providers may automatically collect certain technical information, including:
- IP address and approximate location derived from it
- Browser type, device type, and operating system
- Pages you view, the time and date of your visit, and the referring website
How We Use Your Information
We use the information we collect to:
- Respond to your questions and quote requests
- Schedule, deliver, service, and pick up rental units
- Communicate with you about your rental, including scheduling and service updates
- Process billing and maintain business records
- Operate, maintain, secure, and improve the Site
- Comply with legal obligations and enforce our agreements
Cookies and Similar Technologies
The Site and the third-party services it uses may place cookies or use similar technologies to remember preferences, keep features such as the chat window working, and understand how the Site is used. You can set your browser to refuse or delete cookies; some features of the Site may not work properly if you do.
Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.
Third-Party Services
The Site uses services provided by third parties, which may collect information about your visit under their own privacy policies:
- Chat and contact form: Our website chat and lead form is provided by Leads Magician. Information you enter into it is processed by that provider so it can be delivered to us.
- Maps: Service area maps are embedded from Google Maps. Google may collect information when the maps load. See Google's Privacy Policy.
- Content delivery: Styling and icon files are loaded from public content delivery networks, which may receive your IP address and browser information when delivering those files.
We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.
How We Share Your Information
We do not sell your personal information. We share information only as needed to run our business, including:
- With service providers who help us operate the Site, communicate with customers, process payments, or perform deliveries and servicing on our behalf
- When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of our company, our customers, or others
- In connection with a merger, acquisition, or sale of all or part of our business
- With your consent or at your direction
Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, and meeting legal requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may contact us at any time to:
- Ask what personal information we have about you
- Request that we correct inaccurate information
- Request that we delete your personal information, subject to legal and recordkeeping obligations
- Opt out of marketing communications
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act, to the extent those laws apply to us. These may include the right to know what personal information we collect and how it is used, the right to request deletion or correction, and the right not to be discriminated against for exercising these rights. As stated above, we do not sell or share personal information for cross-context behavioral advertising.
Tennessee and Other State Residents
Residents of Tennessee and other states may have privacy rights under their state's laws. We will honor requests as required by applicable law.
To make a request, contact us using the chat or contact form on our homepage. We may need to verify your identity before responding.
Children's Privacy
The Site and our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
The Site may contain links to websites operated by others. This Privacy Policy does not apply to those websites, and we are not responsible for their content or practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when the revised policy is posted on this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out through the chat or contact form on our website.